BPROD / GUIDES · SUPPORT

Answers before you need to ask

Practical assistance for digital downloads. Your Gumroad receipt is the direct path to the seller for purchase-specific requests.

Where do I find a purchased file?

Use the delivery link in your Gumroad purchase receipt or open the purchase in your Gumroad library. The exact attachments are the ones listed on your receipt.

How do I fill out the workbook?

Open the PDF in a reader that supports editable form fields. Save a new copy before typing and reopen it once to confirm your answers were kept.

What if a ZIP does not open on my phone?

Try downloading the file to your Files or Downloads app and use your device ZIP extraction feature. On some devices a desktop reader is easier for editable PDF fields.

A file or link is missing. What should I do?

Open the original Gumroad receipt and use the contact-seller option. Include the product name and a description of the error, but do not post payment information publicly.

Can I request a refund?

Review the refund information shown at checkout and in your receipt. For a purchase-specific decision, contact the seller through Gumroad; applicable consumer rights still apply.

Will I receive marketing emails automatically?

No marketing subscription is created just by reading this help page. Separate, explicit consent is required before optional email updates are sent.